Differences

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--- indigo_2025.1_documentation:getting_started [2025/10/23 23:52] – [Indigo Software and Mac Requirements] davel17
+++ indigo_2025.1_documentation:getting_started [2026/03/27 14:52] (current) – [General Configuration Settings] jay
@@ Line 182: / Line 182: @@
 Taking these additional steps should ensure that your Python installation is compiled for your new Mac and that all file permissions are properly set.
+==== Reset Your Reflector's Activation ====
+If you are switching to a different reflector that you've asked us to create for you, or you've been instructed by support to reset your current reflector's activation, then follow these steps:
+  - Shut down the Indigo Server (select ''**Indigo 2025.1->Stop Server**'') but don't quit the Indigo Client
+  - Switch to your browser and [[http://www.indigodomo.com/account/logout/|log out of your Indigo Account]]
+  - Go to the [[http://www.indigodomo.com/account/reflectors/|reflector list]] in your Indigo Account (you'll need to log back in) and click the **''Reset''** link beside your reflector's status (it should say //Activated// before your press //Reset//)
+  - Switch back to the Indigo Client and click on the **''Start Local Server''** button
+You should now see an ''**Activate Reflector**'' button towards the bottom of the dialog. Click that, log in to your reflector account, and select the appropriate reflector. If the reflector you want to use doesn't show in the list of inactive reflectors, [[http://www.indigodomo.com/#contact|contact us]] with the name of the reflector you're trying to activate and what steps you've performed.
+=== Manual Reset ===
+If the procedure above doesn't work, and //only// if instructed by support, follow these steps to manually reset your Indigo Client reflector settings:
+  - Shut down the Indigo Server (select **''Indigo 2025.1->Stop Server''**) but don't quit the Indigo Client
+  - Switch to your browser and [[http://www.indigodomo.com/account/logout/|log out of your Indigo Account]]
+  - Go to the [[http://www.indigodomo.com/account/reflectors/|reflector list]] in your Indigo Account (you'll need to log back in) and click the **''Reset''** link beside your reflector's status (it should say //Activated// before your press //Reset//). If the reflector has already been deactivated that is fine – just skip this step.
+  - In the Finder, select **''Go->Go to Folder…''**
+  - In the resulting dialog, copy and paste the following: **''/Library/Application Support/Perceptive Automation/Indigo 2025.1/Preferences/''**
+  - In the resulting Finder window, delete the folder named **''PrismReflector''**
+  - Switch back to the Indigo Client and click on the **''Start Local Server''** button
+==== Indigo Touch and Your Reflector ====
+[[http://www.indigodomo.com/touch.html|Indigo Touch]] for iOS is transparently integrated with the Indigo Reflector service. When you use your iOS device (iPhone, iPad, etc.) to connect to Indigo while in your house (and on your local Wi-Fi network), Indigo Touch will automatically retrieve and remember your reflector address. You can press the settings (gear) icon on the top toolbar then find the ''**Reflector**'' item near the bottom to verify that it is working correctly.
+Once Indigo automatically detects your reflector address, it will seamlessly change between using the local Bonjour detected address and the remote reflector address. Just launch Indigo Touch and it works, no matter where you are!
 ==== Transferring Your Indigo License to Another User ====
 In some cases, you may wish to transfer your license to another user--for example, if you sell your home along with the Indigo system. We are happy to assist you in this process, and there are only a few steps you need to take. It is important that the steps be taken **in this order**:
@@ Line 222: / Line 250: @@
   * Indigo 2024.2:
-    * ''/Library/Application Support/Perceptive Automation/Indigo 2023.2/''
+    * ''/Library/Application Support/Perceptive Automation/Indigo 2024.2/''
     * ''/Applications/Indigo 2024.2.app''
   * Indigo 2024.1:
-    * ''/Library/Application Support/Perceptive Automation/Indigo 2023.2/''
+    * ''/Library/Application Support/Perceptive Automation/Indigo 2024.1/''
     * ''/Applications/Indigo 2024.1.app''
@@ Line 301: / Line 329: @@
 Use the ''**Enable secure internet access via Indigo Reflector**'' checkbox for secure Web browser access from anywhere. This option requires a you to have configured a [[https://wiki.indigodomo.com/doku.php?id=indigo_2025.1_documentation:reflectors|Reflector]], which handles maintaining the secure connection to Indigo Server automatically. Reflectors are included as part of your [[http://www.indigodomo.com/blog/2016/11/09/indigo-date/|Up-to-Date subscription]].
+  * ''**Outgoing reflector port selection**'': Some ISPs, especially satellite providers, may block incoming and outgoing connections -- particularly if they sit idle for a time (which, in our opinion is ridiculous) -- this setting provides a few options to hopefully work around these limitations. The setting you choose does not have any impact on performance. Further, the reflector port selection (or, in fact, the reflector itself) should have no impact on local web traffic performance (since the reflector isn't involved when a local network connection is made). If you're experiencing slowness with a local connection, check your router to ensure it isn't blocking or otherwise interfering with Bonjour traffic.
 Use the ''**Enable OAuth and API Key authentication**'' checkbox to enable 3rd party services like Alexa. It also will allow REST API calls to use an API key for authentication rather than a username/password. This is more secure since you can revoke a key if it gets compromised without having to change passwords in wherever you may need to use them.
@@ Line 433: / Line 463: @@
   - In the Finder window that's now showing, you should see the plugin which will end in ''**.indigoPlugin**''. Double-click that file.\\ {{plugin_install_permission.png?nolink|Plugin Install Permission Image}}
   - You will be switched to the Indigo Client app, and you'll a dialog window which asks you if you want to install and enable the plugin. You will see a different dialog if the version number is lower than an already-installed version; for safety, Indigo will ask you to confirm that you want to downgrade the plugin.
-  - **NOTE**: due to a bug in some macOS releases, this step may try to launch a previous version of Indigo. If it does, quit it, then right-click the plugin file, select the ''**Open With**'' menu item, then select Indigo 2024.1.{{:indigo_2025.1_documentation:openwithmenuitem.png?nolink|Open With Menu Item Image}}
+  - **NOTE**: due to a bug in some macOS releases, this step may try to launch a previous version of Indigo. If it does, quit it, then right-click the plugin file, select the ''**Open With**'' menu item, then select Indigo 2025.1.{{:indigo_2025.1_documentation:openwithmenuitem.png?nolink|Open With Menu Item Image}}
   - Click the ''**Install and Enable**'' button.
   - Done!
@@ Line 523: / Line 553: @@
 {{plugins_tab.png?nolink|Plugins Tab Image}}
-You can also enable/disable a plugin and download a new plugin version from the Plugins tab in the Indigo Preferences. You open the config window choosing the ''**Indigo 2024.1->Preferences...**'' menu item and clicking the ''**Plugins**'' tab or by selecting the ''**Plugins->Manage Plugins...**'' menu item discussed above.
+You can also enable/disable a plugin and download a new plugin version from the Plugins tab in the Indigo Preferences. You open the config window choosing the ''**Indigo 2025.1->Preferences...**'' menu item and clicking the ''**Plugins**'' tab or by selecting the ''**Plugins->Manage Plugins...**'' menu item discussed above.
 You can enable/disable the plugin from this list (by checking the ''**Enabled**'' checkbox) and you can double-click on the plugin's name (or select it and click the ''**Configure...**'' button) to open the configuration dialog for the plugin (if there is one and the plugin is enabled). Again, if this is the first time the plugin has been enabled this will open the configuration dialog for the individual plugin if the plugin supports a one.
@@ Line 541: / Line 571: @@
   - In the Indigo app, select the ''**Help->Show Indigo Server Install Folder**'' menu item. This will switch you to the Finder and open a window to the Indigo install folder.
-  - Switch back to Indigo and shut down the Indigo Server by selecting the ''**Indigo 2024.1->Stop Server**'' menu item in the Mac client (you can leave the client app running).
+  - Switch back to Indigo and shut down the Indigo Server by selecting the ''**Indigo 2025.1->Stop Server**'' menu item in the Mac client (you can leave the client app running).
   - In the Finder window opened in step 1, you'll see two folders: ''**Plugins**'' and ''**Plugins (Disabled)**''. Depending on whether the plugin is enabled or not will determine which folder it's in. Open the appropriate folder and delete the unwanted plugin. Check to make sure that somehow there aren't plugins in both locations.
-  - Switch back to the Indigo 2024.1 Mac client and click on the ''**Start Local Server...**'' button in the ''**Server Connection Status**'' dialog.
+  - Switch back to the Indigo 2025.1 Mac client and click on the ''**Start Local Server...**'' button in the ''**Server Connection Status**'' dialog.
 The plugin will no longer show in the Plugins tab or in the Plugins menu.
@@ Line 569: / Line 599: @@
 {{longlat_tab.png?nolink|Longitude Latitude Tab Image}}
-  * Choose the ''**Indigo 2024.1->Preferences...**'' menu item, then make sure the **''Sunset & Sunrise''** tab is selected.
+  * Choose the ''**Indigo 2025.1->Preferences...**'' menu item, then make sure the **''Sunset & Sunrise''** tab is selected.
   * Select the ''**Override system location**'' checkbox.
   * Enter your exact ''**Latitude**'' and ''**Longitude**'' coordinates.
@@ Line 577: / Line 607: @@
 {{general_prefs_tab.png?nolink|General Preferences Tab Image}}
-You can configure other Indigo settings by opening the preferences dialog (selecting the ''**Indigo 2024.1->Preferences...**'' menu item) and clicking on the ''**General**'' tab.
+You can configure other Indigo settings by opening the preferences dialog (selecting the ''**Indigo 2025.1->Preferences...**'' menu item) and clicking on the ''**General**'' tab.
 The first section of the tab is about update checking. The first checkbox will have the client check with our servers to see if there's an update to Indigo available when the client first starts up. If there is, it will let you know. The second checkbox will send anonymous information to us (and it really is anonymous) about your install - this helps us to better prioritize what future enhancements to add. The last checkbox will also check to see if there's a newer beta version available - if you aren't interested in getting betas then leave it unchecked.
-You can have Indigo check for updates immediately by selecting the ''**Indigo 2024.1->Check for Updates...**'' menu item.
+You can have Indigo check for updates immediately by selecting the ''**Indigo 2025.1->Check for Updates...**'' menu item.
 The next section we talked about above - how many days of event log files to keep.