Differences

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--- indigo_2024.2_documentation:managing_z-wave_devices [2025/05/22 10:08] – [Deleting a Z-Wave Device] davel17
+++ indigo_2024.2_documentation:managing_z-wave_devices [2025/05/22 20:06] (current) – [Remove Failed Device from Controller] jay
@@ Line 105: / Line 105: @@
 Maintaining our [[http://www.indigodomo.com/devices/#zwave|Z-Wave Supported Device List]] is a community effort since we can't possibly directly test every Z-Wave device available worldwide. We appreciate your help!
-==== Resyncing and Replacing a Z-Wave Device ====
+==== Resyncing a Z-Wave Device ====
 Sometimes you may be instructed by support to resync your device - the process is quite simple:
@@ Line 116: / Line 116: @@
 This will tell Indigo to query the device and update various information about it and may help with some communication issues.
+==== Replacing a Z-Wave Device ====
 If a Z-Wave device fails (and depending on the type), you may be able to just replace it with a new one and all Triggers, Conditions, Actions, and Control Pages will continue to work. To replace a device:
@@ Line 133: / Line 135: @@
 ==== Excluding a Z-Wave Device ====
+From time to time, you may find the need to exclude a device from your Z-Wave network. For example:
+  * you want to factory reset it (resetting doesn't necessarily require a device to be excluded from the network),
+  * replace a device with a newer device, or
+  * add a device to your setup that was previously included in another controller.
+There are some important points to remember about device exclusion:
+  * Excluding a device from the controller releases the device from the controller and allows it to be used with another controller.
+  * If your controller has failed and you want to add your device to a new controller, you can perform the exclusion with your new controller (essentially any controller can exclude a device--even if the device was included with a different controller).
+  * Just because you've excluded a device from the network, doesn't mean that all the other devices that used to talk to it know it's gone. That's why it's always a good idea to optimize your network after making big changes (adding or removing many devices or changing the location of many devices or the controller).
+You can usually preserve your Indigo setup when excluding a device. The Indigo device object and all the things that refer to it are independent of the physical device itself. Simply exclude the first device, include the second one and then point your Indigo device definition to the new device. It will be shown in the ''**Sync using node**'' dropdown as an Available Node ID:
+{{:indigo_2024.2_documentation:available_node_id.png?400|Available Node ID}}
+This assumes that you're replacing a device with one that is of a similar type.
+To exclude a device:
+  * Depending on your device, you may need to bring the device into close proximity with the controller. Alternatively, if your controller supports it, you can take your controller to the device.
+  * Select the ''**Interfaces→Start Controller Exclusion Mode**''.
+  * Following your device's instructions, initiate an exclude action (different devices may require different steps).
+  * If the exclusion has been done successfully, Indigo will automatically exit the exclusion and the device should no longer appear in the Z-Wave device list.
 ==== Deleting a Z-Wave Device ====
@@ Line 222: / Line 246: @@
 Indigo can optimize your Z-Wave network by having devices rediscover which devices they are close enough to communicate with. This information is then reported back to the Z-Wave Controller so network routing tables can be updated.
+=== Report Failed Modules to Event Log ===
+This menu item will write any devices that the Z-Wave interface believes may have failed to
+the Indigo Events Log. This list is managed by the Z-Wave interface (not by Indigo) and it's
+important to note that **the listed devices may not have actually failed** (the interface
+may list a device that it hasn't received a transmission from for a while, for example). It's
+recommended that you use this menu item from time to time to ensure that the interface has
+the correct information for your devices.
+<code>
+January 1, 1970 at 12:34:56 AM
+   Z-Wave                          found failed module reported by controller "028 - Energy Meter Device"
+   Z-Wave                          found failed module reported by controller "042 - Dehumidifier"
+</code>
+If you see a device listed that you believe should not be listed, it is often enough to simply
+browse to that device in the Indigo UI, open the Edit Device dialog, and perform a **Define
+and Sync** operation. Indigo will attempt to refresh the device's information and, if successful, tell
+the Z-Wave interface to remove the device from the failed devices list. After performing this
+operation, you can confirm the device has been removed from the list by rerunning the
+**Report Failed Modules to Event Log** step.
+If the interface doesn't think that any devices are in a failed state, running the report will result in
+<code>
+   Z-Wave                          no failed modules found in controller
+</code>
 === Remove Failed Device from Controller ===
-If a Z-Wave device is no longer available to your network (it failed, etc.) then you can use this menu item to remove it from the interface. You might need to attempt a Define and Sync on the device (and allow it to fail) - just create a new device, try to sync it, when it fails then try to remove it.
+If a Z-Wave device has failed or is no longer available to your network, you can use this menu item to remove it from the Z-Wave interface.
+You may have to attempt to resync the device in order for it to be listed as failed.
+  * If an Indigo device object still exists, you can open the Edit Device dialog and attempt to **Defne and Sync** the device. If it has truly failed, the sync operation will fail, and the interface will add it to its internal failed list.
+  * If an Indigo device object is no longer available, you can simply create a new device, attempt to sync the failed device and, when the operation has failed, and the interface will add it to its internal failed list.
+If you select this menu item and the Z-Wave interface doesn't have any failed devices in its list, Indigo will return this message:
+<code>
+   Z-Wave                          no failed modules found in controller
+</code>
 === Reset Z-Wave Interface ===
-You can completely reset your Z-Wave interface by selecting this menu item. You should only do this if instructed by Support.
+You can completely reset your Z-Wave interface by selecting this menu item. **You should only do this if instructed by Support**.
 -----------------------
 //Z-Wave® is a registered trademark of Sigma Designs, Inc. Indigo's support of Z-Wave hardware is neither endorsed nor certified by Sigma Designs.//