Differences

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--- indigo_2024.2_documentation:managing_z-wave_devices [2025/05/22 10:13] – [Excluding a Z-Wave Device] davel17
+++ indigo_2024.2_documentation:managing_z-wave_devices [2025/05/22 20:06] (current) – [Remove Failed Device from Controller] jay
@@ Line 105: / Line 105: @@
 Maintaining our [[http://www.indigodomo.com/devices/#zwave|Z-Wave Supported Device List]] is a community effort since we can't possibly directly test every Z-Wave device available worldwide. We appreciate your help!
-==== Resyncing and Replacing a Z-Wave Device ====
+==== Resyncing a Z-Wave Device ====
 Sometimes you may be instructed by support to resync your device - the process is quite simple:
@@ Line 116: / Line 116: @@
 This will tell Indigo to query the device and update various information about it and may help with some communication issues.
+==== Replacing a Z-Wave Device ====
 If a Z-Wave device fails (and depending on the type), you may be able to just replace it with a new one and all Triggers, Conditions, Actions, and Control Pages will continue to work. To replace a device:
@@ Line 244: / Line 246: @@
 Indigo can optimize your Z-Wave network by having devices rediscover which devices they are close enough to communicate with. This information is then reported back to the Z-Wave Controller so network routing tables can be updated.
+=== Report Failed Modules to Event Log ===
+This menu item will write any devices that the Z-Wave interface believes may have failed to
+the Indigo Events Log. This list is managed by the Z-Wave interface (not by Indigo) and it's
+important to note that **the listed devices may not have actually failed** (the interface
+may list a device that it hasn't received a transmission from for a while, for example). It's
+recommended that you use this menu item from time to time to ensure that the interface has
+the correct information for your devices.
+<code>
+January 1, 1970 at 12:34:56 AM
+   Z-Wave                          found failed module reported by controller "028 - Energy Meter Device"
+   Z-Wave                          found failed module reported by controller "042 - Dehumidifier"
+</code>
+If you see a device listed that you believe should not be listed, it is often enough to simply
+browse to that device in the Indigo UI, open the Edit Device dialog, and perform a **Define
+and Sync** operation. Indigo will attempt to refresh the device's information and, if successful, tell
+the Z-Wave interface to remove the device from the failed devices list. After performing this
+operation, you can confirm the device has been removed from the list by rerunning the
+**Report Failed Modules to Event Log** step.
+If the interface doesn't think that any devices are in a failed state, running the report will result in
+<code>
+   Z-Wave                          no failed modules found in controller
+</code>
 === Remove Failed Device from Controller ===
-If a Z-Wave device is no longer available to your network (it failed, etc.) then you can use this menu item to remove it from the interface. You might need to attempt a Define and Sync on the device (and allow it to fail) - just create a new device, try to sync it, when it fails then try to remove it.
+If a Z-Wave device has failed or is no longer available to your network, you can use this menu item to remove it from the Z-Wave interface.
+You may have to attempt to resync the device in order for it to be listed as failed.
+  * If an Indigo device object still exists, you can open the Edit Device dialog and attempt to **Defne and Sync** the device. If it has truly failed, the sync operation will fail, and the interface will add it to its internal failed list.
+  * If an Indigo device object is no longer available, you can simply create a new device, attempt to sync the failed device and, when the operation has failed, and the interface will add it to its internal failed list.
+If you select this menu item and the Z-Wave interface doesn't have any failed devices in its list, Indigo will return this message:
+<code>
+   Z-Wave                          no failed modules found in controller
+</code>
 === Reset Z-Wave Interface ===
-You can completely reset your Z-Wave interface by selecting this menu item. You should only do this if instructed by Support.
+You can completely reset your Z-Wave interface by selecting this menu item. **You should only do this if instructed by Support**.
 -----------------------
 //Z-Wave® is a registered trademark of Sigma Designs, Inc. Indigo's support of Z-Wave hardware is neither endorsed nor certified by Sigma Designs.//